Privacy Policy
Last Updated: June 25, 2026
Dog Trotter USA respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, submit a form, request a quote, contact us, or sign up for updates.
Information We Collect:
We may collect personal information that you voluntarily provide through our website forms, email, phone calls, or other communication with Dog Trotter USA.
This may include:
- Name
- Email address
- Phone number
- Shipping address or ZIP code
- Dog breed or dog-related information
- Intended use for the product
- Product size or model interest
- Quote or estimate details
- Messages or questions submitted through our forms
- Newsletter signup information
We may also collect basic technical information through website tools, such as browser type, device information, IP address, pages visited, and general website usage data.
How We Use Your Information
Dog Trotter USA may use the information we collect to:
- Respond to questions and inquiries
- Prepare quotes or estimates
- Recommend the correct product size or model
- Provide shipping or freight estimates
- Process and manage customer orders
- Communicate about products, lead times, updates, or support
- Send newsletters, special offers, or updates if you choose to sign up
- Improve our website, products, customer service, and marketing
- Help protect our website from spam, fraud, or abuse
Contact Forms and Quote Requests
When you submit a contact form or quote request, we use the information provided to respond to your inquiry and help determine the best Dog Trotter product for your needs.
Submitting a form does not automatically place an order. We may contact you by email or phone using the information you provide.
Email Marketing
If you sign up for our newsletter or marketing emails, we may use your email address to send updates, product information, special offers, and Dog Trotter USA news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Sharing Your Information
Dog Trotter USA does not sell your personal information.
We may share information only when necessary to operate our business, such as with:
- Email and website service providers
- Newsletter or marketing platforms
- Shipping and freight carriers
- Payment, invoicing, or accounting services
- Website security or spam-prevention tools
- Service providers who help us respond to customers or manage orders
- Legal or regulatory authorities when required by law
We only share information as needed for business, customer service, shipping, marketing, website security, or legal purposes.
Third-Party Services
Our website may use cookies and similar technologies to help the site function properly, improve user experience, prevent spam, understand website traffic, and support marketing or analytics.
You can usually adjust your browser settings to refuse or limit cookies. Some parts of the website may not function properly if cookies are disabled.
Cookies and Website Tracking
Our website may use third-party tools and services, such as email marketing platforms, website analytics, spam protection, security tools, or form processing services. These services may collect or process information according to their own privacy policies.
Dog Trotter USA is not responsible for the privacy practices of third-party websites or services linked from our website.
Data Security
We take reasonable steps to protect the information submitted to us. However, no website, email system, or online transmission is completely secure. Please avoid sending sensitive personal or financial information through general contact forms.
Your Choices
We keep customer and inquiry information only as long as reasonably necessary for business purposes, customer service, order records, legal requirements, accounting, warranty support, or communication history.
How Long We Keep Information
You may contact us to:
- Ask what information we may have about you
- Request that we update or correct your information
- Ask to be removed from marketing communications
- Request that we delete certain information, where legally and reasonably possible
Children’s Privacy
Our website is intended for adults and is not directed toward children. We do not knowingly collect personal information from children.
Updates to This Policy
Dog Trotter USA may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Dog Trotter USA
934 Baker Ln
Winchester, VA 22603
Email: info@dogtrotterusa.com
Phone: 1-888-378-9688